Services That Work

Proven success in ending homelessness for local families

No families who have graduated from our program have experienced homelessness again

Family Promise does a whole lot more than provide shelter and meals for homless families. Guest families receive intensive, individualized case management during their stay in our program, as well as comprehensive aftercare once they have successfully transitioned into their new home. Our model has proven to be a great marker for success.

Family Promise Services

  • Comprehensive assessments outlining each family’s risk factors and steps that can be taken to alleviate some of the barriers they face
  • Education & job training
  • Access to professional social workers who help families find jobs, affordable housing¬†and referrals to other agencies as needed
  • Financial literacy programs
  • Job/Education skills assessments
  • Monthly budgeting accountability
  • Referrals for family therapy, crisis intervention, theraputic mentoring or early intervention
  • Advocates on behalf of legislative bills that affect our families’ employment, service delivery options and affordable housing
  • Wellness workshops, including:
    • Nutrition & Exercise
    • Tenant rights & responsibilities
    • Employer/Employee rights & responsibilities

Aftercare Services

An important part of the Family Promise North Shore Boston program is the aftercare services provided to each family post-graduation. While this is less intensive than the care families receive while in our program, staff meets monthly with graduate families to ensure they maintain their monthly budgets, income, expenses and continued debt reduction. An ancillary benefit to the aftercare program is that we are able to assist families with any problem-solving issues, as well as help them resolve any needs that may arise, such as after school/summer camp needs or referrals to additional services.

Peer Mentoring

Many of the families we serve don’t have a support network to lean on during their time of transition. To combat this, Family Promise has developed a peer mentoring program where families that make an organic connection with our volunteers can enter into a more formal relationship, leading to additional support for families as they make their way into their new homes.

Peer mentors may take on more of the role of monthly accountability, with regard to financial goals, debt reduction and other needs that may arise. This connection has relieved the burden on our Case Manager’s workload and proven vital to our graduates.